How to seduce your customers in the long term? 

In an age of hyper-choice, ultra-digitalisation and mobile-first & only, brand loyalty has become volatile and traditional loyalty models obsolete.

So how do you How do you build lasting loyalty among new generations of consumers?

Here is a preview of 12 new neo-fidelity tactics that respond to these issues, 12 use cases that will accompany brands that want to live with the times:

• Hyper-satisfaction
• Loyalty
• Commitment
• New Retail

Enjoy your reading!