Splio Customer Platform
Communicating with a full understanding of your customers allows you to offer a personalized experience across all channels, transforming every interaction into an opportunity for engagement and sales.
Experience Splio, the SaaS CRM marketing platform designed specifically for retail and e-commerce.
intergrated into a platform powered by AI.
More than 100 partners and 80 POS and e-commerce software packages integrated with Splio.
helping you achieve your retention and sales targets
our support service is included in the license and is there for you at all times.
which covers the entire customer marketing value chain, from data to activation.
Digital & Omnichannel Director
"You are undoubtedly experts in retail and customer marketing. I've known and used you for a long time, before Figaret, and for me Splio's DNA is the relationship we have with the teams and the support we give to Customer Success Managers."
Leader CRM Omnichannel
"We've managed to get the right message to the right person with more personalization with Splio Predictive AI. As a result, we've been able to reduce our mailing volumes while increasing overall CRM engagement and sales performance. This enables us to offer a better experience to our customers while generating better business results."
Co-founder of GoodNews
"The aim of our loyalty program is to offer our customers a better experience. We chose Splio to support us for two main reasons: its platform is highly flexible, and its teams are experts in the field. Without Splio, we would never have been able to create our loyalty program as it is today. We'd be just another classic program.
Director of e-commerce and CRM
"We quickly decided to integrate Splio's CDP, since we were already using the marketing automation tool and it's important to centralize and optimize CRM tools. The CDP interface is really easy to learn, and allows me to visualize data directly thanks to the Dashboard suite available."
CRM and e-commerce Director
"We have integrated customer loyalty management into Marketing Automation. Among other things, this enables us to automate loyalty paths, so that members can be quickly promoted to third parties. The result: loyal customers who return more frequently and with a higher average basket!"
From browsing data and customer reviews to e-commerce and in-store transactions, Splio centralizes customer data to enable you to increase customer knowledge and activate reliable data across all channels.
Optimize lead acquisition by pushing your best customers' audience to Meta, Google, TikTok and Snapchat to target similar audiences (lookalike).
Guide each contact through their journey from the very first interaction by setting up automated pathways, triggering messages in cases of navigation or basket abandonment, and nurturing them with your newsletter campaigns.
Set up post-first purchase upselling and cross-selling triggers to encourage repeat purchases. Manage segment evolution (new buyers, regular buyers, etc.) with RFM segmentation, and personalize your campaigns by recommending relevant products.
Invite your best customers to join an engaging loyalty program built around personalized, differentiated journeys and a dematerialized loyalty card in Mobile Wallets. Loyal customers return more frequently and with a higher average basket!
RFM segmentation enables you to detect customer downgrades, reactivate them through automated scenarios and nurturing campaigns, and retarget them with ad campaigns to guide them to your e-commerce site.
Improve your knowledge of your database and your customers to better address them. Visualize and track campaign performance in real time through key indicators. Our dashboards enable teams to make quick, informed decisions by identifying trends, opportunities and areas for improvement.
Proximity is at the heart of our SaaS business model
Always putting ourselves in your shoes
All marketing use cases on one platform
Splio connects with the market's retail solutions
Supporting your development
Working together towards your retention and sales objectives
Data, Automation, AI to help you every day
With you every step of the way
Exploit the full potential of your data to engage your customers in a unique and lasting relationship.
