Key findings from The State of CRM Report 2022

Discover the key findings from The State of CRM Report 2022. 100 CRM marketing professionals worldwide shared how they run Email and CRM marketing. What does “customer-centric” really mean for CRM in B2C companies? What challenges are CRM marketers facing and what solutions are they implementing? What are best-in-class strategies to push CRM marketing to the next level?