Customer referral: a lever for organic growth

The ready-to-wear brand NAF NAF decided to develop an annual referral program by turning its loyal and committed customers into brand ambassadors for their personal network.

Through this case study, discover how :

• Implement a year-round customer referral program with a communication plan to support it.
• Activate the customer database to identify future ambassadors.
• Generate additional revenue with customer referral throughout the year.

Enjoy your reading!