The Store is a Story.

New Retail and New Loyalty combined!

2020 Calendar: Do Loyalty Differently

Combine shopping festivals and marketing moments to eng … Continued

Adapting CRM to New Retail in China.

What are the impacts of New Retail in the Customer Rela … Continued

Research of paid memberships in the retail industry in China and in the USA.

Discover the comparative research of paid memberships i … Continued

12 New Loyalty tactics that will help you make the difference.

Design your Loyalty Program in two weeks.

Learn how to build an effective program that attracts a … Continued

Cheer up, it’s GDPR time!

10 steps towards GDPR compliance.

The Incredible Rise of New Loyalty.

Rethink loyalty. Today’s customers don’t ex … Continued

The Store is a Story

10 inspiring and innovative concepts for your store.